Configure Prescription Details

Repeat Prescriptions

Please order your repeat medication in one of the following ways:-

  • Via on-line ordering, using one of the available apps below. Our reception team can provide a user name and password if you do not already have access. Please bring photographic ID to facilitate this.
  • Via the Medicines Order Line telephone number as below; A dedicated and trained member of staff will discuss your individual needs, any queries and process your prescription or via the new Medicines Order Line website as below.
  • Using your paper prescription order form and delivering this to the practice.

You can nominate a preferred pharmacy, and we will send your prescriptions there if this has been requested.

Please click on the following link to Find Your Nearest Pharmacy.

Please note: Inspire Health cannot take your prescription order over the telephone.

On-line ordering and the medicines order line are the safest and most efficient methods for patients to order repeat prescriptions.

Please allow 2 working days for processing within the surgery.




If you already have access to your medical record, please click here to order your prescriptions online. 


Systmonline App

If you already have access to your medical record, please click here to order your prescriptions online. 



MOL Prescriptions 1

Medicines Order Line (MOL)

Click here to contact the MOL using their online submission form to request medication

You can also contact the Medicine Order Line using the following telephone number to order your repeat prescriptions.

01246 588860

Telephone lines are open Monday to Friday - 8am to 4pm


Paper Prescriptions

Paper prescriptions can still be posted in the wall mounted letter boxes at each site or handed in at reception. 

If you don't have your repeat prescription, you can request a prescription request form at reception. Just complete it and hand it in. 


Please note: we cannot take your prescription order over the telephone.


Electronic Prescribing Service

Inspire Health is set up for the Electronic Prescribing Service.

This means that for most of our patients we can send a prescription directly to your chosen pharmacy saving you the inconvenience of having to come to the surgery.

To get your prescription sent to your chosen pharmacy you will need to ask reception to add the nomination to your record.

For more information please click here


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60 
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.